Somerset NHS Foundation Trust works with Oleeo to streamline recruitment

Somerset NHS Foundation Trust works with Oleeo to streamline recruitment 

NHS trust is adopting new recruitment software to streamline processes, improve experience for managers and candidates, and address equality, diversity and inclusion 

Somerset NHS Foundation Trust is working with Oleeo to help support its recruitment processes and deliver a better experience for recruitment managers and candidates. 

The trust, which employs 14,000 people across two acute hospitals, 13 community hospitals and a range of community, primary care and mental health services, is planning to go live with the new recruitment, applicant management, and reporting software in May. 

This will help managers to use the system to recruit around 1,800 people every six months by creating job adverts that work for a diverse pool of potential applicants, including more personalised information for candidates, and creating better data on what is working. 

Iain Reed, who works for the recruitment team at Somerset NHS Foundation Trust, explains: “Like other NHS trusts across the country, we face an ongoing challenge in recruiting the nurses and other colleagues to meet the demand for our services. 

“We want to change the way we approach recruitment and we’re pleased to be working with Oleeo to develop some really innovative ideas to achieve this.

“Using Oleeo’s ATS software means we will be able to send candidates a video to show them all the things that are great about working here. We also want to improve equality, diversity and inclusivity across the trust. 

“The new system will give us better data on which groups we are recruiting from, as well as automated features, to make sure that our managers are supported in writing adverts that don’t inadvertently exclude anyone from the hundreds of career paths we have to offer.” 

Oleeo was founded in 1995, and it now delivers technology and talent acquisition support to more than 400 employers globally. 

In the UK public sector, its software is used across central and local government and by 70% of police forces. Oleeo is also working with four NHS organisations, making Somerset NHS Foundation Trust its fifth health service client. 

Samir Khelil, director at Oleeo, said: “As a company, we have been doing what we do for 27 years, and that is helping to transform the way that employers recruit. We want to do the same for the NHS, working with organisations like Somerset that want to collaborate with us to adjust the status quo. 

“We don’t just want to work with people who want to keep doing things the same way. We want to transform what they do, and Somerset are completely aligned with achieving this.” 

The Oleeo software will enable the trust to speed up recruitment by automating aspects of the recruitment process and giving managers and candidates access to dashboards that show where responses or checks need to be completed. 

The trust was also looking for more flexibility to adapt the system for its needs, for a better user experience for managers and candidates, for better data, and for better support for its diversity, equality and inclusivity team. 

The Oleeo solution has diversity built into its product stack, from a tool to pick up terms that could have an adverse impact on applications, to reporting tools that can help recruitment teams identify groups that are not coming forward in response to ads and adjust processes in response. 

Iain Reed added: “There are around 350 different careers paths at our trust, from doctors, nurse and allied health professionals, to porters, cleaners and clinical coding and many in between.

“We put a lot of emphasis on training because we don’t want to lose good colleagues, but that makes it extremely important to get that initial recruitment right and that is what Oleeo will help us to do. We absolutely have the ambition to say: this is the way everybody should recruit to the NHS.” 

Oleeo’s off the shelf solution is fully integrated with the NHS Electronic Staff Record and with NHS Jobs, and the company is keen to work with NHS customers as they come on board to create additional features to support them. 

 

About Somerset NHS Foundation Trust

Somerset NHS Foundation Trust runs acute hospital services, community services, mental health and learning disability services and a quarter of Somerset’s GP practices. It runs services from two acute hospitals – Musgrove Park Hospital in Taunton, Yeovil Hospital in Yeovil – services in the community and services from the 13 community hospitals in the county, a range of mental health and learning disability services and Symphony Healthcare Services runs a quarter of GP practices in the county.

The trust is the result of two mergers. The first merger in April 2020, between Taunton and Somerset NHS Foundation Trust and Somerset Partnership NHS Foundation Trust, brought together acute services, community service and mental health and learning disability services. The second merger brought together acute services from both acute hospitals in the county and a large proportion of the county’s GP practices.

The trust believes that the broad range of services that it offers within one organisation puts it in a better position to provide mental and physical health services for our population, helping people to enjoy healthier lives with improved equitable access to the specialist care and treatment they need when they need it.

The trust is an integral part of the Somerset Integrated Care System and works with NHS, social care and voluntary sector partners in Somerset to plan and deliver services. We care for patients predominantly from Somerset but also from North Somerset, the west of Dorset and north of Devon.

 

About Oleeo

Oleeo provides talent acquisition technology to help companies and organisations attract, engage and hire amazing diverse teams. Using data-driven automation and machine learning, organisations can recruit smarter and more efficiently than ever before. Highly configurable to meet unique needs, Oleeo is trusted by many leading brands – www.oleeo.com 

 

Contact 

Susan Venables, Highland Marketing on behalf of Oleeo 

Mobile: +44 (0)7971 166936 

Email: susanv@highland-marketing.com 

4 ways to slash recruitment costs in the NHS

It’s estimated that the NHS spends over £3 billion on recruitment every year, with an average cost of £3,500 to recruit and onboard a single employee. In a system already facing financial pressures, optimising recruitment processes to reduce costs is a top priority.

Let’s delve deeper into proven strategies that can make NHS hiring more financially streamlined while ensuring the continued attraction of top talent.

 

  1. Confronting the reliance on agency staff

Excessive reliance on agency staff is a major driver of NHS hiring costs. Locum doctors, for example, can cost significantly more per hour than permanent NHS staff, and the long-term use of agencies inflates expenses.

One way to overcome this is by building a robust internal bank of temporary staff, which will offer a valuable alternative to agencies. Target a mix of flexible workers, returners to the profession, and recent retirees. This pool provides much-needed support without extreme agency fees.

Knowing where to look when hiring for a new, skill-specific position isn’t easy. Oleeo’s Talent Rediscovery can highlight candidates (and existing employees) with the skills needed for your new role, helping you to hire quickly.

In addition, proactive workforce planning can be a game changer. Accurately forecasting staffing needs is key. Analyse historical trends, retirement patterns, and service demand fluctuations to avoid expensive, last-minute agency hires.

In situations where agencies are unavoidable, ensure your organisation has robust framework agreements in place. Negotiate the best possible rates and establish caps to control cost escalation.

 

  1. Optimising the recruitment process

A lengthy, inefficient recruitment process translates directly into added expense. According to a study by Remedium Partners, the average NHS Jobs process alone has a five-month hiring timeframe, leading to prolonged reliance on expensive locums.

One way to combat this is by implementing an applicant tracking system that automates previously manual hiring tasks. Screening, interview scheduling, and candidate communication can be streamlined, saving HR teams valuable time and resources. Somerset NHS are doing exactly that, implementing innovative solutions to improve care for their community. 

Oleeo’s ATS Software is easy to learn, easier to configure, and will save your business time and money. Whether you’re seeking one specialised job candidate or a group of candidates with an assortment of skills, Oleeo has options for you.

 

  1. The power of retention

The revolving door of staff leaving the NHS is immensely expensive. Studies suggest that replacing a single nurse can cost the NHS upwards of £40,000, taking into account lost productivity, training, and additional recruitment fees.

Prioritise initiatives like mental health support, flexible work options, and career development opportunities. When staff feel valued and supported, they’re more likely to stay.

Gaining a clear understanding of why people leave is essential. Use this information to make targeted improvements to working conditions and reduce the reasons for future departures.

Promoting from within is often a cost-effective strategy. Provide opportunities for career progression within the NHS to retain talented staff and reduce overall hiring costs.

 

  1. Exploring diverse talent sources

Diverse talent will bring unique skills and experiences to the table. For example, healthcare professionals from immigrant backgrounds may be multilingual and culturally competent, allowing them to better serve a diverse patient population. These skills can be invaluable and potentially reduce the need for additional training or resources.

Overall, exploring diverse talent sources allows the NHS to find a wider range of qualified candidates, potentially reducing competition and recruitment costs, while also fostering a more engaged and effective workforce, leading to long-term cost savings.

Using Oleeo, you can communicate seamlessly with international candidates, no matter their language. You can minimise the likelihood of communication errors and alleviate the burden on candidates to translate messages independently, thus preventing the recruitment process from becoming unnecessarily cumbersome.

By embracing a multi-pronged approach, the NHS can reduce hiring costs while maintaining a dedicated, skilled workforce. Change takes dedication, but  the potential savings are immense and vital to ensure the continued strength of this invaluable British institution.

Speak Their Language: How to Recruit Gen Z Talent

Gen Z, the digitally native, disruption-loving, socially aware generation that’s flooding the workforce. However, if you’re still recruiting them like you did Millennials, brace yourself. Gen Z has shifted the rules of the game, and to win, you need to speak their language.

Beyond the Buzzwords: Who Is Gen Z?

Forget the “they’re all glued to their phones” stereotype.

Here’s what defines Gen Z:

  • They don’t just use technology, they were born into it. Seamless online experiences are a must.
  • Hustles and side gigs are a way of life. They value the chance to make a real impact.
  • Fake platitudes? No thanks. Gen Z craves realness and companies that walk the talk.
  • They’re connected to a worldwide community, and diversity & inclusion are non-negotiables.

Speak Fluently: Gen Z Recruitment Strategies

Mobile-First = Life-First: If your careers page isn’t blazing-fast on a smartphone, you have already lost Gen Z’s attention.

Video is KING: Ditch the text-heavy job descriptions. Short, impactful videos showcasing your culture and employee stories are far more enticing.

Streamline the recruitment process: Creating a positive candidate experience is another way to win Gen Z over. They will expect the entire recruitment process, including the initial attraction, communications, interviewing, and follow up to not only be efficient but also reflect their values.

A poor candidate experience can harm your brand image, especially because Gen Z will most likely feedback their experience to their online communities. On the other hand, a great candidate experience can attract excellent talent long term and help them to feel like they are part of the team from the very start.

Meet them where they are: TikTok, Instagram, even niche platforms are where they hang out. Showcase your employer brand in those spaces authentically.

Values matter, A LOT: Emphasize your company’s commitment to social issues Gen Z cares passionately about. Showcase actions, not just words.

Feedback is fuel: Gen Z grew up with instant reviews. Implement quick, pulse-check surveys throughout the application process to gather insights and optimize.

Ditch the formality: Ditch the “Dear Sir/Madam” in your outreach. Gen Z responds to a conversational tone – just keep it professional. Use visuals and emojis where appropriate (yes, even in emails!) to boost engagement.

Don’t try too hard: Gen Z has a built-in cringe detector. If your attempts to seem “hip” feel forced, you’re better off going with transparency and a direct approach that says, “Hey, we need amazing people like you.”

Conclusion:

By incorporating these insights into your recruitment strategy, you can effectively engage and recruit top Gen Z talent. Remember to seek feedback from candidates and hiring managers to ensure continual improvement.

By aligning your process with the preferences and values of Gen Z, you can attract individuals who are not only qualified but also dedicated to making a meaningful impact.

Explore Oleeo’s suite of tools to streamline your recruitment process and ensure alignment with your organisation’s values.

Ready to revolutionise your hiring journey? Contact us today to take the first step towards success with Oleeo.

Why Diversity and Inclusion Matter in Hiring

While it has been proven time and time again that diverse and inclusive teams are more effective than teams who have the same experiences and perspectives (they generate more revenue, make better and faster decisions, drive more innovation), many employers have still made little progress with D&I. According to Gartner, less than 40% of recruiters say their function has implemented a diversity and inclusion strategy.

We are in an era of social change, where important movements like Black Lives Matter and MeToo have drawn increasing attention to companies where Diversity and Inclusion (D&I) is a statement, but not a strategy, demanding systemic change.

At the same time, the Covid19 pandemic has impacted our economies, demanding a level of business agility and sustainability unimagined just a short time ago — and D&I is one of the keys to making it through:

Research has found that companies that remained diverse and inclusive during the Great Recession (in terms of diverse workers’ experience and representation in different ranks) did better financially during and after it, with as much as a 4x better stock return after the Great Recession than the S&P 500 at that time.

D&I is a company’s mission, strategies, and practices to support a diverse workplace and leverage the effects of inclusion to achieve a competitive business advantage. You can think of Diversity as the “who,” and Inclusion as the “how.”

  • Diversity is about who you are sourcing, selecting, and hiring; who you are engaging, retaining, developing, and promoting. Diversity is any dimension that can be used to differentiate groups and people from one other, such as age, gender, ethnicity, religion, disability, sexual orientation, education, national origin, first language, and so on.
  • Inclusion is about how you are culturally and socially accepting and welcoming everyone, how you are creating a sense of belonging for all, and how you are ensuring everyone feels valued.

Achieving both Diversity and Inclusion is key to driving the best performance. So, how do you make progress with both in recruiting?

D&I is not just a set of tactics. It’s a strategy that, when successfully implemented, can create significant business impact.

Diverse and inclusive workforces are:

  • More profitable: McKinsey studies found that the profitability difference between the fourth and first quartile of performers due to executive-level diversity was +21% for gender diversity, and +33% for ethnic diversity.
  • More likely to perform better: Research by CEB found that gender diverse and inclusive teams outperformed gender-homogenous, less inclusive teams by 50%.
  • More innovative: Research published in Harvard Business Review found that more diverse companies deliver 19% higher average innovation revenue.

As the adage goes, “if you don’t measure it, you can’t improve it.” Critical to success with D&I is understanding your baseline (where you are today) and the levers you can pull to achieve your goals. For instance, answering the following important questions:

  • What is the diversity in our recruiting funnel?
  • How do diverse candidates move through the funnel?
  • Do diverse candidates withdraw from the process at higher rates? At what stages?
  • Are diverse candidates rejected at higher rates? At what stages?
  • How does the diversity in hiring funnels vary by recruiter, hiring manager, role, location, and so on?
  • What are our diversity recruiting results?
  • What are our diversity trends over time?

You can then use the insights gained from answering these questions to inform your Diversity Recruiting strategy and tactics, as well as to gain buy in for your programs and initiatives. Learn how our Diversity Recruiting Platforms can help..