Quality Policy
Our goal is to offer our customers products and services of outstanding quality and value.
We want our customers to be satisfied and to have lasting trust in our products and services. In order to achieve this, Oleeo has established and shall maintain an effective and efficient quality management system to be applied by all members of the company, and is committed to the continual improvement of this system. Quality is the responsibility of everyone in the company, and all employees are encouraged to achieve continual improvement in their areas of work.
Quality Principles
The Quality Policy is based on 9 Quality Principles:
- customer focus
- systematic, process-based approach
- flexible QMS framework
- risk based decision-making
- problem prevention
- alignment with business strategy
- practical, pragmatic solutions
- cost and time efficient working practices
- continuous improvement, incorporating learning from experience
Quality Objectives
The Oleeo Leadership Team shall establish documented top-level quality objectives. The quality objectives shall:
- be consistent with the quality policy
- be measurable
- take into account applicable requirements
- be relevant to conformity of products and services and to enhancement of customer satisfaction
- be monitored
- be communicated
- be updated as appropriate
