CASE STUDY
Police Scotland
Reducing application processing times from 12 weeks to 24 hrs!
Industry
Police
Key benefit
Drastic reduction in time to hire
Main challenges
Manual, admin heavy recruiting
Responsible for policing across the length and breadth of Scotland
Challenge
Lorna Allison and her team at Police Scotland were drowning in paperwork and exhausted by the sheer volume of data when recruiting new police officers and police staff. Previously, Police Scotland did not have an ATS system and all applications were managed manually and across multiple areas: reams of paper, spreadsheets, Excel, and Sharepoint sites. Unfortunately, this way of filtering job applications led to mistakes and inaccuracies.
It was a long and clumsy process for the candidates too, often taking 60 weeks from application to hire. And to add to that, the current system was a data protection nightmare. Lorna knew there had to be a better, quicker, more efficient way to recruit than their current system.
It’s an exciting offering because of all the functionality it’s got. Whenever we want to do something new and creative or come up with a solution to a challenge we always find it on our system.
Police Scotland needed a brand new system that would…
- Efficiently manage huge numbers of applications, from both police and police staff
- Configure the questions to what they really needed
- Provide expert guidance on using the functions
- Produce in-depth reports quickly
- Save considerable time and energy by having everything in one place
- Massively improve the candidate experience
Why Oleeo and what was the implementation like?
The thought of a completely new way of managing applications was a bit daunting for Police Scotland, but Oleeo was there to guide them at every step.
Lorna and her team were surrounded by a project team that trained them up in configuration which has worked out really well.
“It means that we’ve got the ability to configure it and make it our own and do all the things that we want to do with it.”
From having no previous experience of using an ATS system, Lorna and her team are now able to take the reins themselves making full use of the features.
“I think it’s quite difficult to pick out the key benefit, because there are just so many!”
Results
Lorna is astounded by how much Oleeo has saved her time and energy recruiting new police and police staff.
- What previously took 12 weeks for the recruitment process to be completed, now only takes 1 day, streamlining the entire practice.
- Creating in-depth reports now takes 1-2 hours, saving weeks of painstaking admin.
- Candidate experiences have improved enormously, allowing status updates, keeping their future employees in the know at all times.
- The whole system has transformed the way Lorna and her team communicate with candidates, championing life-time engagement with the force.
Reduction in time to hire
Annual hires
The Future
Lorna and the whole force are now dedicated to changing the way in which they interact and engage with candidates, keep in touch and develop talent, during and after the application process.
They are keen to become really candidate-focused in terms of ongoing engagement and growing talent for the future.
“That’s really important to us because it’s transformed how we behave as well. We couldn’t have done that unless we had the technology.”
