What is Candidate Experience?
The candidate experience is the entire recruitment process from the candidate’s perspective. It’s all about what the candidate thinks of the company and the process as a whole. From the application process to onboarding, the recruiter’s job is to make this experience as positive for the candidate as possible.There are multiple ways to do this.
It’s not the job application that makes the first impression on the candidate. Instead, it is when they first hear or learn about the company, whether that’s through a friend or an online ad. With a strong web presence, companies can improve what people think of the company even before applying.
After that comes the job application. If a company wants to appeal to the candidate, the job application should be detailed, concise, and friendly. The more transparent a job application is, the more comfortable a candidate will feel applying to it.
The next part has an enormous impression on candidates – the way the company communicates after a job application is submitted. Some employers don’t bother to tell a candidate they did not get the job. It is better to follow up with every candidate to make a better impression, even if they didn’t pass the application.
Interviewing is not a way for employers to choose candidates; it’s also the time for candidates to examine whether the role is right for them. The candidate experience here is crucial, as it tells candidates what the company is about and whether they are a positive place to work.
The candidate experience covers every moment of contact between the employer and the candidate. Each step must involve excellent communication and a simple, streamlined process.
For Your Reference – Related Terms
Employee retention, recruitment, talent acquisition